Refund Policy

Thank you for using ToolPrime. We strive to provide you with excellent service and high-quality online tools. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy outlined below.

Subscription Plans:

1) Monthly Subscription: If you have subscribed to our monthly plan, you are eligible for a refund within 7 days from the date of your initial purchase. To request a refund, please contact our customer support team with your purchase details.

2) Annual Subscription: If you have subscribed to our annual plan, you are eligible for a refund within 30 days from the date of your initial purchase. To request a refund, please contact our customer support team with your purchase details.

One-time Purchases:

1) Individual Tools: If you have purchased an individual tool from ToolPrime, you may request a refund within 7 days from the date of purchase. Refunds will be considered on a case-by-case basis, taking into account the nature of the tool and the reason for the refund request. Please contact our customer support team to initiate the refund process.

Refund Process:

1) To request a refund, please contact our customer support team at [email address] or through our support portal [link to the support portal]. Provide your purchase details, including the order number and the reason for your refund request.

2) Our customer support team will review your request and may require additional information to process the refund. Please cooperate and provide the necessary details promptly.

3) If your refund request is approved, we will process the refund within [number of days] and notify you via email. The refund will be issued using the same payment method used for the original purchase.

Non-Refundable items:

1) Customized Tools: Please note that any tool or service that has been customized or tailored specifically to your needs is non-refundable.

2) Third-Party Services: Refunds for third-party services integrated with ToolPrime will be
subject to the refund policy of the respective service provider. We will assist you in contacting the third-party service provider to initiate the refund process.

Changes to the Refund Policy: